Medical Mobile Messages
Over 89% of companies market by mobile messages as I read in www.mmaglobal.com. This week I found uses for mobile medical messages. A Public Health Department could message parents with small children that it is time to come in for immunizations. Though all health care providers must comply with HIPPA, there is some information that is not private. The CDC recommends 24 immunizations by the time a child is four. Other immunizations are important for populations at risk such as diabetics and aging, (www.cdc.org.) Mobile messages could be used for follow-up. The day after an immunization, the health department or physician office could text a message, “How are you today? Did you have any problem with the immunization?”
A pharmaceutical company such as Wyeth could text message patients who have questions about hormone replacement or immunizations, since this pharmaceutical company supplies both. Following a law suit against Wyeth, 5,000 women claimed that Estrogen Replacement caused them to have breast cancer. Their customer service has been inundated with questions online at www.wyeth.com. Wyeth could send mobile message to answer questions and provide resources.
The pharmaceutical company Pfizer came out with Chantix, a prescription medication to stop smoking at www.chantix.com. To assist smokers in this difficult task, they created a GETQUIT Support Plan at www.getqut.com. Because nicotine addiction is one of the most difficult to break, the GETQUIT program would benefit from cellular messaging. Smokers need a lot of support as they start this life altering program to better health.
Patients have many health concerns. A doctor’s visit will maintain confidential personal information. Sometimes a patient has a question about a symptom or a medication that a pharmacist or pharmaceutical company could answer. PriCara manufactures Ultram ER and developed a questionnaire called, “Pain, A Hidden Sleep Thief.” They discovered that 20% of adults have pain that disrupts sleep. The company provides brochures, information, and a Web site, www.ultram-er.com. Many questions about pain can be answered by a pharmacist or a pharmaceutical company by mobile messages. Some questions will concern cost or side effects, suitable for cellular messaging.
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